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The customer specifically approves the following clauses: Art. 7 - Satisfaction guarantee; Art. 9 - Guaranteed Fast Support; Art. 10 - Ticket abuse; Art. 16 - Copyright infringements; Art. 17 - Cases of suspension and interruption of service; Art. 18 - Limitations of responsibility of SupportHost OÜ; Art. 21 - Jurisdiction and applicable law.